Effective Date: June 1, 2025
Terms
Legal Agreement
These Terms of Service ('Terms') are a legal agreement between you ('User') and Pryseflow Ltd. By using our services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
Legal Jurisdiction and Scope
These Terms are governed by and construed in accordance with the laws of England and Wales. All claims or disputes shall be exclusively resolved in London, UK courts. You agree to waive any jurisdictional objections regardless of your location.
Our Services
We offer cloud-based invoicing tools, customer management, and analytics. Pryseflow does not hold, receive, or disburse funds on behalf of users. All financial transactions are conducted via third-party gateways (Paystack, M-Pesa, Stripe) and are outside Pryseflow’s liability.
Payment Gateways – Terms of Use
Gateway Disclaimer: We are not responsible for PayPal-related losses, freezes, or service disruptions.
Risk Assumption: Users assume all responsibility for PayPal transaction disputes, limitations, or reversals.
Compliance: Users must comply with PayPal’s User Agreement, including fraud prevention and chargeback handling.
Independent Liability: Pryseflow does not mediate, store, or track transactions processed via PayPal.
PayPal Support: You may optionally link your PayPal business account for accepting client payments.
User Responsibility: You are solely responsible for opening and maintaining valid accounts with Paystack, M-Pesa, and Stripe.
Compliance: You must comply with each provider’s terms, including fraud prevention, chargeback handling, KYC/AML regulations, and local laws.
No Intermediation: We do not mediate, facilitate, or intervene in any financial disputes or settlements between users and their clients.
No Control: We do not have access to your funds at any point. Gateway failures, delays, or restrictions are the sole responsibility of the gateway provider.
Indemnity Clause: You release Pryseflow from all claims, liabilities, or losses resulting from your use or misuse of payment gateways.
Subscription & Fees
Billing: Subscriptions are billed in advance. By subscribing, you authorize us to charge your selected payment method on a recurring basis.
Non-Refundable: Fees are non-refundable except where legally required.
Auto-Renewal: Subscriptions auto-renew unless cancelled before the end of the billing period.
Price Changes: We reserve the right to revise fees with 30 days' notice.
Fair Use Policy
Users must use the Services in a manner that is fair, ethical, and aligned with legitimate business purposes. Excessive use of resources or attempts to exploit platform vulnerabilities is strictly prohibited.
User Conduct – Legal Protection Provisions
You may not use the platform to defraud, mislead, or manipulate clients.
You agree to comply with international anti-money laundering (AML), anti-bribery, data protection, and tax regulations.
You must not impersonate others or use false identities.
You are fully liable for any legal violations arising from your actions on Pryseflow.
Termination Rights
We reserve the right to suspend or permanently terminate your account without notice for:
Any breach of these Terms.
Regulatory investigations or legal orders.
Fraudulent, deceptive, or abusive behavior.
Compliance Monitoring & Legal Safeguards
Activity Auditing: We log user actions for security, audit, and compliance purposes.
Automated Flagging: The system may flag suspicious behaviours like repeated invoice cloning, fake clients, or bulk submissions.
Terms Logs: User acceptance logs are retained as legal evidence.
Disclosure Rights: We may disclose information to regulators or law enforcement if misuse is suspected.
Intellectual Property
All platform content, features, and branding are the property of Pryseflow Ltd. Unauthorized reproduction, scraping, or repurposing is strictly prohibited.
Third-Party Services
We may offer integrations with third-party services. We are not responsible for the behaviour or terms of these services. You assume all risk when using external platforms.
Disclaimer of Warranties
Our services are provided 'as-is'. We do not warrant that they will be uninterrupted, error-free, or meet all your requirements. All risks related to your use remain with you.
Limitation of Liability
To the maximum extent allowed by law, Pryseflow shall not be liable for any:
Lost profits or revenue
Legal claims between you and clients
Payment gateway malfunctions or withheld funds
Data loss, corruption, or breach due to user error
Indemnity Clause
You agree to fully indemnify and hold harmless Pryseflow Ltd, its directors, staff, and affiliates from any claims, losses, damages, or liabilities resulting from:
Your breach of these Terms
Legal disputes with clients
Unauthorized or illegal use of the platform
Modifications and Updates
We may revise these Terms at any time. Updates will be posted on the website. Continued use after changes implies acceptance of the revised Terms.
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect.
Contact Information
Pryseflow Ltd Capital Office,
Office 4172nu 3 Fitzroy Place, Area 1/1, Sauchiehall Street, Glasgow City Centre, United Kingdom, G3 7RH
Email: howcanwehelp@pryseflow.com