Overview
Customer Notifications keeps buyers informed as orders move from checkout to fulfilment, pickup, delivery, invoice, or support.
No silent order changes, no repeated manual messages, and no customer confusion when fulfilment status changes.
With the workflow active, sellers can keep communication aligned with order status, delivery choices, invoice updates, and customer support actions.
What this workflow unlocks
- Connected records across seller dashboard, marketplace, webstore, POS, finance, and reporting workflows.
- Clear operational context for the team responsible for orders, stock, invoices, customers, and vendors.
- Status visibility for delayed payments, low stock, unfulfilled orders, overdue invoices, and follow-up actions.
- Clean activity history that helps sellers understand what changed, who needs action, and what is ready.
- Simple review points before changing a selling, fulfilment, billing, or reporting workflow.
- Launch notes and setup guidance for onboarding, support, and operations teams.
