Frequently asked questions
How Pryseflow onboarding, seller plans, marketplace, webstores, operations, and billing work.
General
Pryseflow offers Foundation, Growth, and Strategic plans for sellers
at different stages.
All plans include seller dashboard
basics, with higher tiers adding stronger marketplace, webstore,
inventory, invoicing, POS, reporting, and support workflows.
Plans
can be billed monthly or annually, with annual pricing available for
teams that want a lower monthly equivalent.
Foundation is best if you are setting up products, listings,
webstore basics, and core order management.
Growth is
best when you need inventory, invoicing, expenses, customer records,
vendor records, and reporting connected.
Strategic is
best when you want guided setup, launch support, contracts,
operational review, and priority onboarding.
Still
unsure? Talk to us and we will match the plan to your selling
channels and operational needs.
No. Pryseflow can support marketplace discovery, a branded webstore,
and seller dashboard operations from one setup.
If you
already have a website or operating tools, we can help you decide
which workflows should connect first.
Yes. Guided onboarding is available for sellers who want help with
products, catalogue structure, marketplace readiness, webstore
setup, and operations workflows.
We can also review
stock, invoicing, expenses, contracts, customers, vendors, POS, and
reporting setup before launch.
You can adjust your setup timeline with the onboarding team, and you
can upgrade or downgrade your plan as your business changes.
If
you booked a guided setup session, reschedule before the call so the
team can keep your launch plan organized.
Support
We accept all major credit cards, debit cards, and for supported
accounts, invoicing via bank transfer.
Annual plans can
also be paid via invoice upon request.
No.
Everything you see in the plan is exactly what you
get.
The only extras are optional onboarding,
implementation, or support services you explicitly choose.
Anytime. Upgrades happen instantly; downgrades take effect at the
next billing cycle.
Your data and settings stay intact no
matter the tier.
Inside Pryseflow you can contact support for seller dashboard,
marketplace, webstore, billing, and operations questions.
Strategic
customers receive priority onboarding and support response handling.
We genuinely care about feedback — good and bad.
If
something feels off in setup, checkout, catalogue, inventory,
invoices, or reporting, tell us.
We use seller feedback
to improve marketplace, webstore, operations, and reporting
workflows.
Pryseflow keeps core records structured with statuses, permissions, audit trails, linked customers or vendors, and clear reporting views for follow-up.
Subscription & Billing
Yes. Pryseflow is designed to connect marketplace, webstore, POS,
invoicing, and operational workflows around the same seller
records.
That helps sellers avoid duplicate catalogue,
customer, order, and stock admin.
Yes. Case studies will show how sellers use Pryseflow for
marketplace exposure, webstore launch, invoicing, inventory, and
reporting.
We keep proof points focused on realistic
seller outcomes and operational improvements.
If you miss a scheduled onboarding call, you can book a new slot and
continue from the current setup checklist.
We know
operations get busy; the goal is to keep your launch moving without
chaos.
Additional workflows such as POS, contracts, expenses, warehouse
controls, reporting, or guided setup can be added as your business
grows.
Choose them from the seller dashboard or talk to
the Pryseflow team.
Billing can scale by plan, users, support level, and operational
requirements.
You can add team members as your catalogue,
finance, warehouse, or sales workflows grow.
Strategic
setups can include roles, permissions, billing contacts, and
implementation support.
We’ll retry your payment several times and notify you inside the app
and via email.
Your account stays active during the grace
period so orders, invoices, and customer workflows are not
interrupted.
Yes — annual subscriptions include a built-in discount.
You
can switch to annual billing when you are ready for a longer
operating commitment.
Yes. If you are a small seller or startup, reach out and we can recommend the most practical plan and onboarding path.